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Sugam Services

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Last Updated On: 15/05/2015  

SARATHI (Driving License)

Sarathi is a comprehensive system for all the activities related to issuance of Driving License by RTOs. It is based on a 3 tier architecture as well as platform and database independent software, customized to cater to the needs of individual States. The software enables the processes at RTOs involving issuance of Learner’s License, Permanent Driving License, Conductor’s License, and Driving School License etc.


Services to be delivered through SARATHI

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  • Learner’s License

  • Permanent Driving License

  • Conductor’s License

  • Driving School License etc.



Work Flow for SARATHI

  • Step 1: Fees Collection through computer

  • Step 2: Capturing Biometrics of the person

    • -Photo Capturing through Web Camera

    • -Capturing Signature/Thumb Impression through Signature Pad

  • Step 3: Entering Licence Details

  • Step 4: Printing License


For detail information click SARATHI SEWA


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VAHAN (Vehicle Registration)

VAHAN is a comprehensive system for all activities related to Vehicle Registration at RLAs and RTOs. It is based on a 3 tier architecture, as well as platform and database independent software, customized to cater to the needs of individual States. The software enables the processes at RLAs and RTOs involving Vehicle Registration, Fitness, Taxes, Permits and Enforcement.


Services to be delivered from VAHAN

  • Vehicle Registration

  • Taxes (PNG, 7 KB)

  • Permit

  • Fitness

  • Enforcement


Work Flow for VAHAN


  • Step 1: Fees Collection through computer

  • Step 2: Entering Registration Details

  • Step 3: Printing Registration Certificates



For detail information click here VAHAN SEWA


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LokPraman Patra (Certificate Issuance System)

In order to facilitate the common man beside the officials of the Revenue department like Tehsildar, Naib Tensildar, SDM, ADM, ADC and DC, a computerised web based system known as ‘LokPraman-Patra’ (Certificate Issuance System) is developed by NIC Himachal Pradesh. LokPraman Patra Software used by Certificate issuance authorities of Himachal Pradesh for issuing the 14 types of certificates:


  • Bonafide Certificate

  • Backward Area Certificate (PNG, 103 KB)

  • Dogra Class Certificate

  • Income Certificate

  • Domicile Certificate

  • Non employment Certificate

  • SC/ST Certificate

  • Other Backward Classes Certificate

  • Indigent(needy) Person Certificate

  • Minority Community Certificate

  • Rural Area Certificate

  • Character Certificate

  • Legal Heirs

  • Minority Community



Currently LokPraman-Patra is running in more than 80 locations (Tehsils/Sub-Tehsils/Subdivisions) of 12 Districts of Himachal Pradesh. Following are the main features of LokPraman-Patra :-

  • Lokpraman-Patra through its simple interface facilitate the staff of the office to enter the certificate related details & photograph and get it approved from the concerned revenue department authorities like Tehsildar, Naib Tensildar, SDM, ADM, ADC and DC

  • Providing certificates in a pre-defined standard approved format

  • Common Service Centre (Lok Mitra Kendra) can provide the duplicate copy of such 9 types of certificate which were earlier issued by the revenue authority so that common man can avail the facilities at their doorsteps

  • To help carry various analytical studies by the individuals and Government organizations by providing the data instantaneously through various reporting modules

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Bhu-Abhilekh : Online Nakal Copy Issuance System

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It is a document prepared as part of record of rights in every revenue estate. It contains entries regarding ownership, cultivation, rent & revenue & update record of various rights in land. It is revised every five year when a new jamabandi is prepared by the Patw

ari & attested by the revenue officer. Two copies of the revised jamabandihi are prepared. One copy consigned to the district record room & other copy remains with the Patwari.


Himachal Pradesh (HP) has introduced the online system to issued copy of Nakal to public through tehsils/ sub-tehsils, Sugam Centers and other LokMitra Centers established in HP.


You can verify your copy of nakal, if issued, by clicking here

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Shastr - Arms Licensing System

Web-based Arms Licensing System (Shastr) based on the workflow of issuance of arms licences (Cash collection stage to arms licence delivery).

The brief software highlights are as follows:

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  • Developed in multi-tier architecture using ASP.NET.

  • Proof documents such as date of birth, residence, police verification may be attached with license as PDF document.

  • Photograph & signature of the applicant are captured using software for tackling the misuse of arms licence.

  • Addition of signature of the authority to the arms licence when generated.

  • Printing of computer generated unique passbook no. on the licence passbook along with other information such as issued date, issued by, total pages, reserved pages etc.

  • Implements VIRTUAL AUTHORITY for arms licensing system.

  • Authorised Interface for Police & Home Department.

  • Citizen Interface: Internet Surfing and SMS to/from mobile


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